Strobel Custom Heating and Air Named LG Excellence Dealer

Strobel Custom Heating and Air, a locally-owned HVAC company based in Saint Maries, Idaho, is proud to announce its continued role as an LG Excellence Dealer since 2018. This prestigious designation reflects the company’s commitment to delivering cutting-edge HVAC solutions to Northern Idaho residents through its partnership with one of the most respected brands in the industry, LG Electronics. By combining Strobel Custom Heating and Air’s expertise with LG’s innovative heating and cooling technology, the company provides customers with unmatched service, efficiency, and peace of mind.

St. Maries, Idaho, United States, 21st Sep 2024 - Strobel Custom Heating and Air Named LG Excellence Dealer: Elevating HVAC Services in Northern Idaho

Strobel Custom Heating and Air was co-founded by Sarah and Jason Strobel and has always placed customer satisfaction at the core of its mission. “We believe in giving our customers the very best—whether it’s through top-tier service or the highest quality equipment available on the market,” said Sarah Strobel. “Our partnership with LG allows us to do both, and we’re incredibly proud to be an LG Excellence Dealer.”

What sets Strobel Custom Heating and Air apart from other HVAC companies is that it is locally owned and operated. This means that the company understands the specific needs of the Northern Idaho community in ways that larger, corporate competitors may not. “Being locally owned allows us to build stronger relationships with our customers and tailor our services to meet the unique demands of Idaho’s climate,” said Jason Strobel. “We’re not just serving clients; we’re serving our neighbors, and that’s something we take great pride in.”

The LG Excellence Dealer Program

The LG Excellence Dealer program is an exclusive recognition awarded to select HVAC companies that meet LG’s rigorous standards for technical expertise, service quality, and commitment to ongoing education. Strobel Custom Heating and Air became part of this elite group in 2018 and has maintained their certification by continually investing in advanced training and offering LG’s cutting-edge products to their customers.

“Being part of the LG Excellence Dealer program means that our team undergoes extensive training every year,” said Sarah Strobel. “This ensures we stay up to date on the latest technology and installation techniques, so we can provide our customers with the most efficient and reliable systems available.”

LG Factory Tour in South Korea

One of the key moments in Strobel Custom Heating and Air’s partnership with LG was Jason Strobel’s visit to LG’s factory in South Korea. Jason had the opportunity to observe firsthand the meticulous processes involved in manufacturing LG’s equipment. “Witnessing how LG designs and builds its products was truly impressive,” said Jason Strobel. “The innovation and attention to detail I saw reinforced our decision to partner with them.” This personal experience bolstered Strobel Custom Heating and Air’s confidence in LG’s products, knowing each system is crafted with precision and built for long-lasting performance.

Ongoing Training and Support

Strobel Custom Heating and Air’s dedication to excellence extends beyond just selling HVAC equipment. As an LG Excellence Dealer, the company participates in regular training sessions offered by LG to ensure that every system they install is optimized for maximum efficiency and performance. These ongoing trainings cover new technologies, installation techniques, and service practices, allowing Strobel Custom Heating and Air to offer their customers cutting-edge solutions.

“LG provides us with monthly training opportunities, which keeps our team sharp and knowledgeable about the latest advancements in HVAC technology,” Sarah Strobel explained. “This continuous education ensures that we’re always offering our customers the best possible service.”

Warranty and Customer Benefits

One of the key benefits of Strobel Custom Heating and Air’s partnership with LG is the comprehensive 12-year factory warranty that comes with every LG system they install. This warranty covers both parts and the compressor, offering customers peace of mind for over a decade. “LG’s 12-year warranty is something we’re very proud to offer,” said Sarah Strobel. “It’s a testament to the quality of their products and the trust we have in their durability.”

Additionally, as an LG Excellence Dealer, Strobel Custom Heating and Air receives priority technical support directly from LG, ensuring that any issues are resolved quickly and efficiently. This means that customers never have to worry about extended downtimes or prolonged waits for service.

“When our customers choose us, they know they’re getting more than just a new system,” said Strobel. “They’re getting a long-term partnership with a company that will handle everything from installation to any warranty claims that might arise. We take care of the paperwork, the claims process, and ensure everything is as easy and seamless as possible for our customers.”

Looking Ahead: Continuing Excellence in Northern Idaho

Strobel Custom Heating and Air’s partnership with LG as an LG Excellence Dealer underscores their commitment to providing Northern Idaho residents with the highest-quality HVAC solutions. Through cutting-edge technology, extensive warranties, and unparalleled customer support, the company continues to set the standard for HVAC services in the region.

“We’re proud to be part of the LG Excellence Dealer program,” said Sarah Strobel. “It allows us to bring the best HVAC technology to our customers, while also offering them peace of mind with superior service and long-term warranties. We look forward to continuing this partnership and serving our community with the same dedication and care that has been our hallmark.”

For more information about Strobel Custom Heating and Air or to inquire about LG products, please contact: